Change is never easy.
But with the right support and the right tools, it becomes a real driver of transformation!
Here are the 10 tools we most often use at Bee’z Consulting to help companies, hospitals or SMEs in their transformation. 😉
1. ADKAR
ADKAR is more of a change management framework than a tool. Focused on individuals, it helps secure each step of change adoption.
This 5-step change management model is widely used in business. Each letter represents a key stage :
- Awareness : making people aware of the need for change
- Desire : creating the desire to participate in the change
- Knowledge : providing the knowledge to change
- Ability : developing the skills to apply the change
- Reinforcement : reinforcing to sustain the change over time
| Advantages ✅ | Drawbacks ❌ |
|---|
| Clear structure focused on individuals | Requires specific training |
| Easy to explain to teams | May seem rigid in very agile environments |
2. Kotter
A classic. Vision, commitment, quick wins… It sets the pace of change on a collective scale, in 8 steps this time. It operates on a broader scale than ADKAR :
- Create urgency
- Build a strong coalition
- Define a clear vision
- Communicate the vision
- Empower action
- Generate short-term wins
- Consolidate gains and keep going
- Anchor the change in culture
| Advantages ✅ | Drawbacks ❌ |
|---|
| Provides a clear roadmap | Can seem linear and inflexible |
| Emphasizes leadership and buy-in | Slow to implement in small organizations |
3. Stakeholder Matrix
The stakeholder matrix (or stakeholder map) classifies project stakeholders based on :
- Their power (or influence)
- Their interest in the project
It creates 4 categories :
- High power / High interest : actively involve
- High power / Low interest : keep satisfied
- Low power / High interest : keep informed
- Low power / Low interest : monitor
Super useful to target blockers and tailor communication !
| Advantages ✅ | Drawbacks ❌ |
|---|
| Enables targeted, effective communication | Can be biased if analysis is incomplete or subjective |
| Helps identify enablers and blockers | Time-consuming to build accurately |
| Boosts buy-in with adapted messaging | Evolves quickly – needs regular updates |
4. SWOT Strategic Diagnosis
Understanding your strengths and weaknesses already sets the stage for change.
SWOT is a strategic tool to assess a situation :
| Advantages ✅ | Drawbacks ❌ |
|---|
| Simple and quick to implement | May lack depth |
| Helps build a shared strategic diagnosis | Risk of superficiality without follow-up |
5. Change Curve (Kübler-Ross Grief Model)
Inspired by the grief model, Kübler-Ross’s change curve describes emotional reactions to change in 5 stages :
- Denial: “This won’t affect me, it’ll blow over.”
- Anger: Frustration and opposition to change.
- Bargaining: Attempts to slow or modify the change.
- Depression: Feeling of loss or discouragement.
- Acceptance: Change is integrated.
It shows change is emotional, and everyone experiences it differently.
| Advantages ✅ | Drawbacks ❌ |
|---|
| Helps understand emotional responses | Derived from grief, sometimes poorly perceived |
| Useful to tailor HR support | Few actionable indicators |
6. Design Thinking
A user-centered approach to creatively solving complex problems.
Often follows 5 steps :
Great for co-creating solutions with teams, especially in human-centered fields like healthcare.
| Advantages ✅ | Drawbacks ❌ |
|---|
| Fosters co-creation and innovation | Long process, unclear for non-initiated |
| Ideal for human-centered organizations | Requires deep listening and agility |
7. Agile Method (Scrum / Kanban)
Perfect for ongoing change ! Even HR and support teams use it now.
Scrum : Iterations ("sprints"), roles (Product Owner, Scrum Master), and retrospectives.
Kanban : Visual task board, no fixed sprints, focus on flow and bottlenecks.
| Advantages ✅ | Drawbacks ❌ |
|---|
| Perfect for evolving projects | Less suited to hierarchical structures |
| Boosts responsiveness and collaboration | Agile culture still rare |
8. 360° Communication Plan
Covers all possible contact points to ensure consistency and maximum impact :
- Digital (social media, SEO, email)
- Non-media (events, partnerships)
- Internal (employee comms)
Goal : One voice, everywhere, all the time. 📣
| Advantages ✅ | Drawbacks ❌ |
|---|
| Ensures transparency | Time-consuming to implement |
| Helps anticipate resistance | Requires strong channel coordination |
9. Collaborative Tools (Miro, Klaxoon, Teams…)
Super allies for remote teamwork !
- Miro : Whiteboard for brainstorming, workflows
- Klaxoon : Interactive workshops, polls, quizzes
- Teams : Microsoft tool for internal comms, calls, file sharing
Boost co-creation and productivity – as long as notifications don’t take over 😅
Bonus : Breaks silos !
| Advantages ✅ | Drawbacks ❌ |
|---|
| Encourages involvement and collective intelligence | May overwhelm teams if misused |
| Effective even remotely | Requires digital upskilling |
10. Change Management KPIs
You can’t manage change without dashboards ! Adoption rate, feedback, satisfaction…
Measure :
1. Buy-in
- workshop/internal comm participation
2. Ownership
- new tools/process usage rate
- user feedback / friction points
3. Results
- productivity / quality / deadlines evolution
- fewer errors/conflicts/turnover
- ROI (yes, it’s measurable!)
Use both quantitative & qualitative indicators to steer your efforts.
| Advantages ✅ | Drawbacks ❌ |
|---|
| Objectifies results and enables adjustments | Risk of measuring for measurement’s sake |
| Boosts credibility with sponsors | Data collection can be complex |
In short
Change isn’t a straight line…
But with the right tools, you avoid unnecessary detours.
At Bee’z Consulting, we love blending these approaches to build a tailored, human, and effective strategy.
Need a hand turning ideas into action ? Let’s talk. 😊
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