Operational excellence
4 min read

How can HR professionals support revenue growth ?

Published on
December 7, 2019

Employees tend to work longer with enterprises that made them feel great about themselves, independent of what their salaries and bonuses are.

Various studies have by now proven that a firm obtains a 0.5-unit growth in its revenue following a 5-unit increase in employee experience

A new report published by IBM and Globoforce titled The Financial Impact of a Positive Employee Experience confirms what most HR professionals have known for years—that there’s a strong link between employee experience and an organization’s financial outcomes. Positive employee experience (EX) is also directly proportional to constructive customer satisfaction because employees reciprocate to their customers exactly the way they are treated in the company. Therefore, HR needs to work with business leaders and managers to positively influence the holistic employee experience.

“The employee experience is different for different parts of the organization,” says Ken Oehler, global culture and engagement practice leader at Aon. As a consequence, HR needs to use technology to obtain support in measuring and improving the Employee Experience. Cutting-edge technologies, such as AI, machine learning, chatbots, facial recognition, and voice recognition are now being used in HR not just to streamline processes but also, to provide a better experience to employees. In addition, gamification is also incorporated in HR Systems for a fun and effective way of employee learning and development nowadays.Just as important, organizational leaders need to develop an agile mindset. For this, they need to better understand the business link between what employees are seeing, thinking and doing.

Lastly, as Ken Oehler argues, “You also need a strategy for measuring more things more frequently,” says Oehler. “Be clear on what you’re going to measure, how you’re going to measure, who you’re going to ask and who needs to take action. If you don’t have a continuous dialogue strategy, companies can get into trouble pretty quickly.”Is your organization working on improving Employee Experience? How are you leveraging technology? How are you measuring the ROI of your efforts ?

Contact Bee'z Consulting


Transform Your
Healthcare Organization

Are you in one of these situations ?

A hospital looking for increased performance, frictionless digital processes and/or optimized infrastructure management…
A clinic suffering from evolving healthcare demands and a competitive markets...
A healthcare institution facing chronic understaffing, poor retention and/ or declining wellbeing of their specialized healthcare workers...

These challenges are not new, we all know it.Discover how our agile and collaborative solutions can drive growth and improve patient outcomes.

Discover Our Latest Blogs

Stay informed with our insightful blog posts.
View all
Ways of working
4 min read

Home Care : How to optimize patient care ?

Discover how to optimize home care for efficient patient management. Bee'z Consulting offers tailored solutions to accompany this transition.

Read more
Ways of working
6 min read

The role of governance in driving positive change in healthcare

The governance in the healthcare sector impacts both the quality and access to healthcare. How can one facilitate change management for sustainable improvements in their new governance model ?

Read more
16 min read

Revolutionizing Patient Care: People-Centric Change Management in Hospitals and Clinics

Revolutionizing Patient Care: People-Centric Change Management in Hospitals and Clinics - how to do it?

Read more